Services offered include
- Aged Care Funding Instrument (ACFI) review and education, including assistance with implementing ACFI programs and clinical expertise
- Accreditation and Compliance Management
- Systems Auditing and Analysis, Gap Analysis and Company Engineering
- Human Resource Management Staff Education and Training
- Change Management
- Marketing and Sales Policy and Procedure development
- Customer service skills – understanding the resident, family, visitors and internal customers – the employees.
